Thursday, March 26, 2009

Vacations to Go

I am SO happy with our online travel agent right now!

I mentioned yesterday that I was going on the cruise the Irishman and I booked without the Irishman due to a fairly serious and extremely stressful mistake paperwork error on our part that I still can't really talk about yet.

Last night I called the cruise company (again) and they told me I would have to take it up with our travel agent...and good luck. The customer service representative also said the best we could hope for if we were lucky is to change the name of one person on the reservation.

An e-mail to our friends at Vacations to Go has us on another cruise with the same cruise line. All we had to pay was the difference in the price. The woman we worked with is WONDERFUL! We have been sending e-mails and voicemails back and forth all day. She just finished helping us AT HOME. Her shift was over so she finished by e-mail at home.

I decided to buy from this company after a parent at school recommended them. Now I know why! I am SO impressed! Now we just have to hope to have our paperwork situation resolved by then...


MN Mom said...

Well good I guess...except I was hoping for the Grandmother travel...maybe you could take her on a short get away another weekend just to spend that quality time together???

Kellie said...

I'm glad everything is working out! Have fun!

Agate Lake Girl said...

Your plan to leave the Irishman behind almost worked... :)